Help

Support

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We’re here to help. Email support@liftalo.com and we’ll get back to you as soon as we can. Include your iPhone model and iOS version if you’re reporting a bug.

Frequently asked

How do I restore my purchase?

Open Liftalo, go to the Liftalo Pro screen and tap Restore. Make sure you’re signed in to the App Store with the same Apple ID you used to subscribe.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, choose Liftalo and tap Cancel Subscription. Cancel at least 24 hours before the renewal or trial end date to avoid being charged.

How do I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID and select the Liftalo purchase.

Will I lose my data if I get a new phone?

Your data is stored on your device. Deleting the app removes it.

How do I turn off cycle tracking?

Open cycle tracking in the app and turn it off. This erases every cycle note immediately.

Do I need an account?

No. Your profile lives on your iPhone, so you can open the app and start training without signing up.

Is Liftalo only for women?

Liftalo is for every lifter. It’s designed to feel welcoming to women and beginners, with goals like toning, recomp and glutes alongside muscle and strength.